The New CX Priorities for 2023
With the current turbulent economy, a good customer experience (CX) is a critical factor for business success and a key differentiator to outrun the competition.
What makes for a good CX? Meeting and exceeding customer expectations with!-->!-->!-->…
Carbyne Selects NWN Carousel’s Experience Management Platform For Emergency Call Center…
Carbyne, the leading provider of cloud-native public safety communications, is thrilled to announce a new partnership with NWN Carousel, the leading cloud communications service provider, to integrate Carbyne's NG911 Cloud Native Call!-->…
Vultr Cloud Alliance Enables a Composable Approach to Cloud-Native Applications
Today, Vultr, the world’s largest privately-held cloud computing company, announced the launch of Vultr Cloud Alliance, which includes a new marketplace of plug-and-play services from leading Infrastructure-as-a-Service (IaaS),!-->…
AIOps: The future is here 2
The term Artificial Intelligence for IT Operations (AIOps) combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection, and causality determination.
No-Code Process Automation Leader Pipefy Announces New AI Capabilities
Pipefy, the global industry leader in no-code process automation, today announced the upcoming release of Pipefy AI, a first-of-its-kind technology that combines artificial intelligence with Pipefy’s no-code process management and!-->…
The AI Act: Help or Hindrance for SMEs?
The European Commission (hereinafter the “Commission”) has set the goal of making the EU a world-class hub for AI while ensuring an appropriate ethical and legal framework. This framework is founded on the ideals that AI systems must be!-->…
Artificial Intelligence at the Heart of Business 4.0
The activity in the telecommunications industry and broadly understood IT is also a form of business that will be subject to the Business 4.0 revolution. Modern telecommunications networks have a set of network elements concentrated in!-->…
MITIGATING RANSOMWARE RISK: DETERMINING OPTIMAL STRATEGIES FOR BUSINESSES
The Cambridge Centre for Risk Studies (CCRS) and Kivu Consulting Inc. (Kivu) have combined efforts to pioneer new research to benchmark cost effective responses to cybercrime. This research combines a novel dataset on ransom payment!-->…
The future of AI is hybrid
The future of AI is hybrid. As generative AI adoption grows at record-setting speeds1 and drives higher demand for compute,2 AI processing must be distributed between the cloud and devices for AI to scale and reach its full potential –!-->…
Virtana Acquires Cloud and Kubernetes Observability Solution Powered by Advanced AI and Open-Source…
Virtana, the leading IT operations management (ITOM) company accelerating hybrid, multi-vendor, and multi-cloud infrastructure innovation with artificial intelligence for IT operations (AIOps), has acquired cloud observability platform,!-->…
Workato Launches AI@Work to Drive Business Efficiency at Scale with the Power of Generative AI
Workato, the leading Enterprise Automation platform, today announced AI@Work which includes significant product updates that enable enterprises to adopt AI for automations to drive business efficiency. The new capabilities are seamlessly!-->…
Developing Software for Multi-Access Edge Computing
Edge Computing refers to a broad set of techniques designed to move computing and storage out of theremote cloud (public or private) and closer to the source of data. For the emerging class of “5GApplications” this is often a matter of!-->…
HOW TO PLAN FOR IOT SUCCESS: STRATEGY AND RECOMMENDATIONS
The Internet of Things is quickly transforming how operations groups collaborate with IT in order to achieve better and more innovative business outcomes. But it’s important not to get caught up in the whirlwind of IoT hype and excitement;!-->…
Pathlight Breaks Barriers in Conversation Intelligence with New AI-Native LLM Solution
Pathlight today unveiled Pathlight Conversation Intelligence (CI), introducing a new paradigm in AI-based customer interaction analysis. Leveraging the most sophisticated language models available, organizations can, for the first time,!-->…
Appian Drives Productivity Revolution with Generative AI Strategy and Expanded AI Roadmap
Appian (Nasdaq: APPN) today announced key elements of its expanded strategy and roadmap for generative AI in the Appian Platform for process automation. Appian's focus is on democratising access to AI technology in order to unlock!-->…
New Image Is Our First Look at SpaceX’s ‘Mini’ Starlink in Orbit
HEO Robotics captured the fully deployed next generation satellite days after it was deployed from a Falcon 9 rocket.
Say cheese: a newly deployed Starlink V2 satellite unknowingly posed for an orbital snapshot captured by a!-->!-->!-->…
CoreStack and Searce Collaborate to Deliver Leading-Edge Cloud Governance Solutions
CoreStack, a global multi-cloud governance provider, today announced that it has partnered with Searce, a modern technology consulting firm that empowers clients to future-ready their businesses, leveraging cloud, AI & analytics.!-->…
Pax8 Teams Up with Redstor to Deliver Smarter Backup for MSPs
Pax8, the leading cloud commerce marketplace, welcomes Redstor, a global leader in cloud backup and recovery that will revolutionize Managed Service Providers’ (MSPs) backup offerings. Redstor’s AI-powered cloud backup solution guarantees!-->…
Meta may release its first smart glasses with display, smartwatch in 2025
Meta is reportedly planning to release its first pair of smart glasses with a display alongside a neural interface smartwatch designed to control them in 2025
Meta is reportedly planning to release its first pair of smart glasses with a!-->!-->!-->…
13 predictions for the metaverse and Web3
I have the unique privilege of getting to learn from some of the most brilliant minds in the Web3 and metaverse space, from customers to partners and beyond. Through these conversations and my own observations, I’ve gained!-->…
Pax8 Teams Up with Redstor to Deliver Smarter Backup for MSPs
Pax8, the leading cloud commerce marketplace, welcomes Redstor, a global leader in cloud backup and recovery that will revolutionize Managed Service Providers’ (MSPs) backup offerings. Redstor’s AI-powered cloud backup solution guarantees!-->…
How AI can ease those Data Management woes
Data is the new oil, but raw data is no good in and of itself. Like oil, data assets have to be gathered entirely and accurately and sent through different refining processes to create value for end users. This is the general data!-->…
The Expert Guide to Mitigating Ransomware & Extortion Attacks Mitigating cyber risks with MITRE…
The threat landscape is ever evolving. Modern threat actors constantly develop new tactics, techniques and procedures (TTP) so it's crucial to stay up to date with the latest strategies for protecting your organization.
Security experts!-->!-->!-->…
OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and…
OTDAmericas, a global business process outsourcing company, and LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that LiveVox has been chosen as OTDAmericas’ global!-->…
Three criteria to simplify cloud complexity
Recent history has made two important points clear: the future is increasingly uncertain and agility is key to resilience and continued growth. Today the question arises as to how "sustainability", which was previously just a!-->…
2023 Unit 42 Ransomware and Extortion Report Latest multi-extortion trends and insights to keep your…
Why Having Backups Is No Longer Enough
Approximately 50% of ransomware attacks and breaches fielded by the Unit 42™ Incident Response team result from a common culprit: attack surface exposures.
Ransomware is no longer simply about!-->!-->!-->!-->!-->…
Datadog Extends Cloud Cost Management Capabilities with Container Cost Allocation, Cost Monitors and…
Datadog, Inc. (NASDAQ: DDOG), the monitoring and security platform for cloud applications, today announced new capabilities for its Cloud Cost Management product, including container cost allocation, cost monitors and support for Microsoft!-->…
Internet of Behaviours: Connecting Data with Action
The Internet of Things (IoT) has been transforming the way we live and work by connecting everyday devices to the internet. But, have you heard about the Internet of Behaviours (IoB)? It’s a new concept that takes IoT a step further by not!-->…
OVHcloud® US Launches Startup Program to Accelerate Businesses in Their Journey to the Cloud
OVHcloud® US – the global alternative to hyperscalers offering truly flexible cloud solutions, launched their Startup Program to accelerate startups' journey to the cloud. This 12-month program offers up to $120,000 in free credits!-->…
Vertex and Oracle Cloud ERP Sales, Use, and Value Added Tax Determination
Improve tax determination with Vertex
Vertex provides powerful, automated tax determination for Oracle Cloud ERP. A seamless integration enables location identification as well as complex taxability logic to deliver a precise tax!-->!-->!-->…
Code BEAM America
The major North American event for Erlang and Elixir users. Erlang and Elixir share the same Virtual Machine, the BEAM. This ingenious little bit of technology is perfect for fault-tolerant, resilient applications that scale to billions of!-->…
New Wiz Runtime Sensor Pioneers a Unified Approach to Cloud Security
Wiz, the leading cloud security platform, today announced the public preview for the Wiz Runtime Sensor, which helps organizations further protect cloud workloads by detecting and responding to potential threats in real-time. The Runtime!-->…
Top 5 challenges when migrating applications to the cloud
As workload volumes continue to soar, the decision to migrate your applications to the public cloud is relatively easy. The difficult part is finding the quickest, easiest, and most cost-effective way to make the switch.
But no!-->!-->!-->…
Top 5 challenges when modernizing applications in the cloud
Modernize your existing on-premises applications so your business can increase agility, innovation and growth while balancing cost, security and reliability. However, determining the right course of action can be challenging.
But!-->!-->!-->…
Automation Anywhere and AWS Bring the Power of Generative AI to Mission Critical Mainstream…
Automation Anywhere, the #1 leader in cloud-native intelligent automation, today announced it is working with Amazon Web Services (AWS) to bring intelligent automation and generative AI innovations to market. Leveraging Amazon SageMaker!-->…
OutSystems Presents its Future of Application Development with Cloud-Native, Superapps, and…
OutSystems, a global leader in high-performance application development, today announced a new, executive-only edition of its annual customer event, NextStep Exec, taking place at the Denver Marriott Tech Center in Colorado on June 21. The!-->…
Aquia Launches Amazon Web Services (AWS) Cloud Security Assessment Offering, Pairing Automation With…
Aquia Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in cloud and cybersecurity professional services, today announced the availability of its Amazon Web Services (AWS) Cloud Security Assessment. The offering!-->…
Silk Enables OptaFi to Migrate and Modernize Their Customers’ Electronic Healthcare Records in…
ilk announces that OptaFi is now leveraging the Silk Data Virtualization Platform to help migrate and modernize their customers' Electronic Health Records (EHR) in the public cloud.
With Silk, OptaFi helps their customers meet their!-->!-->!-->…
Lantum Deploys Lookout Secure Cloud Access to Protect Sensitive Data, Minimize the Risk of Exposure…
Lookout, Inc., the endpoint-to-cloud security company, today announced that London-based Lantum, a workforce platform company for healthcare organizations, has deployed Lookout Secure Cloud Access to help protect its sensitive data,!-->…
6 Telltale Signs It’s Time to Rethink Your Postgres Support
Postgres has established itself as the database for modern businesses—the most well-loved and advanced open source database on the market. If your organization is focused on accelerating innovation, transforming your infrastructure or!-->…
Applied Digital Teams with Supermicro to Deliver AI Cloud Services
Applied Digital Corporation (Nasdaq: APLD) ("Applied Digital "or the "Company"), a designer, builder and operator of next-generation digital infrastructure that is designed for High Performance Computing (“HPC”) applications, today!-->…