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With the current turbulent economy, a good customer experience (CX) is a critical factor for business success and a key differentiator to outrun the competition. What makes for a good CX? Meeting and exceeding customer expectations with…

Carbyne, the leading provider of cloud-native public safety communications, is thrilled to announce a new partnership with NWN Carousel, the leading cloud communications service provider, to integrate Carbyne's NG911 Cloud Native Call…

Today, Vultr, the world’s largest privately-held cloud computing company, announced the launch of Vultr Cloud Alliance, which includes a new marketplace of plug-and-play services from leading Infrastructure-as-a-Service (IaaS),…

The term Artificial Intelligence for IT Operations (AIOps) combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection, and causality determination.

Pipefy, the global industry leader in no-code process automation, today announced the upcoming release of Pipefy AI, a first-of-its-kind technology that combines artificial intelligence with Pipefy’s no-code process management and…

The European Commission (hereinafter the “Commission”) has set the goal of making the EU a world-class hub for AI while ensuring an appropriate ethical and legal framework. This framework is founded on the ideals that AI systems must be…

The activity in the telecommunications industry and broadly understood IT is also a form of business that will be subject to the Business 4.0 revolution. Modern telecommunications networks have a set of network elements concentrated in…

The Cambridge Centre for Risk Studies (CCRS) and Kivu Consulting Inc. (Kivu) have combined efforts to pioneer new research to benchmark cost effective responses to cybercrime. This research combines a novel dataset on ransom payment…

The future of AI is hybrid. As generative AI adoption grows at record-setting speeds1 and drives higher demand for compute,2 AI processing must be distributed between the cloud and devices for AI to scale and reach its full potential –…

Virtana, the leading IT operations management (ITOM) company accelerating hybrid, multi-vendor, and multi-cloud infrastructure innovation with artificial intelligence for IT operations (AIOps), has acquired cloud observability platform,…